Account takeover (ATO)
Compromised customer accounts increase your chargeback ratio, loyalty liability and account-recovery workload.
Protect your online store from abuse that eats into margin.
Repeated attacks on accounts, payments and promotions can hide inside everyday e-commerce traffic. Kairal connects activity across visits, devices and accounts to help you recognise those patterns and protect the customer journeys they target.
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Kairal Full protectionActivity
TotalChallenged
Events d4e8c2a1
16:04:12/products
Allowed16:04:21/login
L2 mitigatedWhy fraudsters target retail and e-commerce
Your store gives attackers several routes to profit: customer accounts with loyalty balances, payment forms that accept repeated attempts, and discounts intended for new buyers.
Automation lets them repeat the process across accounts. Each visit can look ordinary while the wider pattern drains value from your business.
The true cost of fraud in e-commerce
A compromised account can mean a payment dispute, lost loyalty credit and a customer who no longer trusts your store. Card testing adds payment-processing costs and investigation work. Welcome-offer abuse spends your acquisition budget on repeat claimants.
Unwanted scraping consumes infrastructure and distorts traffic reports. The damage reaches margin, customer relationships and the time your team has to grow the business.
Protection statusFull protection
- Ruleset version
- 0.2.0
- Sensitivity
- Medium
- Rules active
- 5 rules active
Path rules
/login Full protection
/checkout Full protection
/products Full protection
How Kairal protects your store
Kairal Bot Protection addresses automated login, checkout and browsing activity. Session linking helps identify repeated activity across accounts.
Kairal Business Defense (currently in early access) adds sign-up scoring and connects payment attempts with device and IP context. Agent Traffic Intelligence helps distinguish permitted crawlers from unwanted scrapers.
Together, these capabilities give your team more context for a targeted response, with events, sessions and protection decisions available to investigate.
The Kairal advantage: before and after
For a team investigating repeated abuse, the difference is the context available to act on:
| Before | With Kairal |
|---|---|
| Separate logins that appear unrelated | Linked session and device activity across accounts |
| Payment attempts considered individually | Payment activity connected to device and IP context |
| New registrations reviewed in isolation | Sign-up scoring alongside related activity |
| Automated visits treated as one category | Access policies informed by agent identity and purpose |
Retail and e-commerce use cases
Card testing (carding)
Repeated card tests raise authorisation costs and the decline rate without generating genuine demand.
Promo and coupon abuse
Repeated claims inflate customer acquisition cost and discount leakage while making returning operators look like new customers.
Price and catalogue scraping
Automated catalogue collection increases infrastructure spend and distorts product-view totals and conversion rate.
Fake accounts and review abuse
Coordinated fake accounts can increase review moderation cost and refund rate while fragmenting the customer history behind each decision.
Drop botting (all-in-one bots)
Automated buying shifts sellout towards resellers and increases launch-day support contacts from fans who could not purchase.
Multi-accounting and raffle stuffing
Repeated entries distort allocation per customer and increase manual entry-review workload.
Queue and waiting-room bypass
Stock consumed outside the intended queue damages queued-customer conversion and increases launch-day support contacts.
Restock and backdoor monitors
Restock polling increases infrastructure spend and can expose product availability before your planned release communication.
Proxy and residential-IP abuse
Proxy rotation increases incident-review time and makes blocked-request counts a poor guide to whether launch abuse has stopped.
E-commerce learning center
Understand the attack patterns and business decisions behind your protection:
Protect your store’s next sale
Try Kairal Bot Protection free for three months to gain visibility into the threats facing your store.
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Our team will prepare your account and contact you with the next steps.